Co-Managed or Managed IT Services: Which One Is Better?

Modern businesses have become hyper-reliant on technology to carry out their processes effectively. Managing IT infrastructure is a core part of running a business, but doing so can be difficult and draining on a company’s resources. This is where IT Services Dubai comes in, providing solutions that enable your business to focus on its growth. One service provider may offer a combination of two primary models: Co-Managed IT Services and Managed IT Services. Gaining a clearer understanding of these two categories allows a business to determine which model best suits its goals.

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Understanding the Difference: Co-Managed vs. Managed IT Services

Co-Managed IT Services: Shared Responsibility

A partnership relationship between an external IT provider and an organization’s in-house IT team to share the burden of maintaining the IT infrastructure is referred to as a co-managed service model. The company’s internal IT department does not operate independently, but cooperates fully with the MSP. The goal of this partnership approach is to allow businesses to have more control over their IT systems and, at the same time, receive continued support of the MSP.

This type of service is perfect for organizations whose IT departments are fully operational but still require additional support when it comes to network monitoring, security, data backup, and other IT functions. Many companies can choose to delegate particular functions such as system maintenance or cloud management while still getting work done in-house.

Managed IT Services: Full Outsourcing

Delegated IT services are the opposite. In this case, an external provider takes care of the whole IT management. Under this arrangement, the MSP becomes liable for every aspect of IT work such as networks, IT security, problem solving, and updates. The businesses depend completely on the MSP to maintain the organization’s efficiency in operations through effective management of IT systems.

Managed IT services are ideal for businesses that do not have the luxury of an internal IT department or those that seek to cut back spending in maintaining an IT infrastructure. In such cases, the Managed Service Provider (MSP) handles every single aspect of the firm’s IT systems and provides service support 24 hours a day, proactively monitors, and offers rapid response to issues ensuring businesses achieve operational functioning without constraints concerning IT.

Key Differences

The most obvious distinction in co-managed and managed IT services is the difference in participation and control. Co-managed services permit a certain degree of liberty where businesses can in fact retain some in-house IT resources. Managed services approach on the other hand, surrender everything to be dealt with on a fully delegated basis. It will largely depend on the current IT ecosystem of the company, the system budget, and how much control they want over the system.

Conclusion

The differentiation between co-managed IT services and fully managed IT services will enable an organization to make choices that best fit its needs and resources. Co-managed services are more of a shared responsibility, while managed services encompass total resources and IT services.

If you are seeking IT services in Dubai, visit VRS Technologies LLC’s website www.vrstech.com or give us a call +971-56-7029840 and we will be more than happy to assist you.

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